We set this up in a storage room at our church..it was pretty easy to set up, much like a fridge but you also need a drain near by. It's not very loud, though you do hear running water when it's filling. Theres a very bright blue light on the outside and another inside. Those made it hard for me to video but they're a cool effect and you can turn them off. The touch screen makes it very user friendly.
You can set how slow or fast it takes to make ice. Faster ice is thinner, and the slower ice comes out like a brick that's not super easy to break apart but it does eventually break apart. In the video, it's set to slower/thicker ice. When we have larger events, we'll keep it on faster ice. It'll be perfect for our events (usually 30-200 people)
It did come with an ice scoop but no place to store it. Don't store it in the ice machine! The dirt and bacteria from your hand will eventually create mildew and mold inside (at least it did with our last machine which has been replaced by this). We plan to put a 3m hook on the side and hang the scoop. Or maybe make a makeshift holder to keep dust away since it is in an unfinished storage closet.